Intercontinental Santiago

Av. Vitacura 2885, Santiago, Chile, 7550024show map
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Highlights
8
FabulousBased on  100 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Chile

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Overview

Situated near a palace, a cathedral and monuments, the 5-star Intercontinental Santiago Hotel is a good place for a stay offering a tennis court, allergy friendly rooms and a hairdresser. Renovated in 2011, the classic hotel has welcomed guests since 1998.

The hotel is set in a quiet location 6 km away from Plaza de Armas. The property is set within 4 km distance from Santiago city center.

A short walk to parks and hills as well as slopes.

The nearest metro station is El Golf, situated 850 meters from the hotel. Guests can reach Arturo Merino Benitez airport within 25 minutes' drive.

Rooms

This hotel comprises of fashionable rooms including executive king suite, club king room and executive king room with such comforts as climate control, Wi-Fi, high-speed internet, an individual safe and a private toilet. Rooms come with the city view. The rooms are furnished with an elegant interior and light wood furniture.

Eat & Drink

Breakfast is served in the dining area each morning. The terrace restaurant serves regional cuisine in a comfortable atmosphere. Guests can relax at the small Crowd In Benatino bar, offering a variety of cocktails and coffee. A business area features Pasta e Basta and Pinpilinpausha within 150 meters of the venue.

Services

24-hour room service, late check-out and a doctor on call as well as a storage room, an elevator and a souvenir shop are available for guests' use.

Relax

On-site leisure facilities include an indoor heated swimming pool, an outdoor swimming pool and a golf course. A gym, aquafit and gymnastics classes are provided on-site.

Internet

Wireless internet is available in the entire hotel at USD 20 per day.

Guest Parking

Private parking is possible on site (reservation might be needed) at USD 25 per day.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese, Hebrew.

Year renovated:   2011.  Number of floors:   19.  Number of rooms:   377.

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Facilities
Paid Wi-Fi

USD 20 per day

Parking

USD 25 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Hard Rock Cafe SantiagoHard Rock Cafe Santiago1700 ft
Costanera CenterCostanera Center2000 ft
Tobalaba Subway StationTobalaba Subway Station2000 ft
El Golf Subway StationEl Golf Subway Station2700 ft
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Temple Asian LoungeTemple Asian Lounge400 ftAvda. Vitacura 2885
Miguel Torres Restaurante de VinosMiguel Torres Restaurante de Vinos400 ftIsidora Goyenechea 2874
Pasta e BastaPasta e Basta400 ftAv. Isidora Goyenechea 2885
Tip y TapTip y Tap500 ft
PinpilinpaushaPinpilinpausha700 ft
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Santa Lucia HillSanta Lucia Hill3.0 mi
Parque Arauco MallParque Arauco Mall1.6 mi
SalvadorSalvador1.9 mi
BaquedanoBaquedano2.4 mi
Cerro BlancoCerro Blanco2.5 mi
Parque BustamanteParque Bustamante2.6 mi
PatronatoPatronato2.7 mi
Universidad CatólicaUniversidad Católica2.8 mi
Bellas ArtesBellas Artes2.9 mi
Central Market (Mercado Central)Central Market (Mercado Central)3.1 miIsmael Valdes Vergara 900
San Francisco Church San Francisco Church 3.6 miAlameda
San Francisco ChurchSan Francisco Church5.3 miAlameda, Santiago
Museo Interactivo MiradorMuseo Interactivo Mirador7.4 miPunta Arenas 6711 La Granja
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Getting around
Airports
Los Cerrillos (ULC)7.5 mi
Arturo Merino Benitez (SCL)11.2 mi
Underground
Tobalaba Subway Station2300 ft
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Reviews
8.0
FabulousBased on  100  reviews

Rating by category:

9.5
Service
8.0
Location
  • 9.6
    Exclusive

    We've stayed at the Business floor so the brunch by the afternoon was quite interesting, room is very good, new, designing, clean and nice view.

    They charge $20 a day for internet and $8 for the gym, which exaggerated for guests have already paid high price, specially after having chosen the most expensive rooms, King Club by the business floor.

  • 7.8
    Fabulous

    Should there be a rating between good and excellent, that is where I would place my bets.

    Too short a stay to get to know it as a whole (5 nights). Nothing to mind that would draw a "dislike" from me or my girl friend. Little wearing like in breakfast room' s chair bottoms, however not compromising.

  • 9.6
    Exclusive

    The room was very comfortable and everything we expected, just the way it was promised in your website. Very good!

    This hotel is divided in two: An old building and a new builind with luxury or executive rooms. We thought we were going to be in the new building because our room was a deluxe room.... But we were sent to the old building which was kind of dissapointing although at the end it wasn´t that bad.

  • 9.2
    Superb

    Localization and Comfort

    Its not kind in a hotel like this to sell internet service without wi-fi ins the rooms

  • 3.2
    Guest rating

    Upon arrival the front desk staff requested our passports and immigration documents and did not give us the keys from the booked room. THey were rude and behaved rather strange. After 30 minutes of hearing no explanation we requested to see the hotel manager. We were told he wasn't there - that was Friday 21:00 or around. We insisted on seeing the manager and after 1 more hour he came, but still they didn't give us the room - and again no explanation was provided. No apologies/excuses^ they were talking Spaninsh to each other and refusing to give their names. Apparently, our room was given to someone else or the hotel was overbooked. After more than 1,5hrs at the front desk we asked to call the police and the Consulate, but they ignored.

  • 9.6
    Exclusive

    Very nice hotel and friendly employes

    I was a disappointed that the swimming pool did not have any water. So, no swimming possible there in summer there for me and no massage salon to relax after a long trip.

  • 5.8
    Guest rating

    The staff was polite and very attentive.

    I found out while staying at the hotel that a new Intercontinental opened nearby. The room was austere and barren (although clean). Also, the air conditioning didnt really work.

  • 8.2
    Fabulous

    The location for my business and good area to choose a restaurant

  • 9.6
    Exclusive

    This hotel is an excellent choice on every aspect: comfort, location, quality of service.

    Several staff at the reception desk experience significant difficulties in exchanging in foreign languages, starting with English. One would expect that, with the opening of a second building in end December 2010, the hotel will offer, better restaurant facilities. In the meantime, cuisine, however, remained excellent.

  • 10.0
    Exclusive

    Confort of the room

  • 8.8
    Superb

    Rooms are large, and confortable. It is easy to find restaurants and coffe-shops opened in the neighborhood of the hotel, even on sundays. The staff is really helpful

    Breakfast is not very good.

  • 7.0
    Very good

    The room was excellent, well equipped and roomy and very very clean. Breakfast was also excellent with a good range on the buffet

    Leisure facilities are not brilliant, located on the top floor with no changing rooms. If you want the internet of wirelss you ahve to pay extra and it is very very expensive. Why is it that major high end chains such as this charge for something that is free in so many other locations including coffee houses and more modest hotels - a rip off

  • 10.0
    Exclusive

    My room was luxurious and spacious with a lovely large modern bathroom. The bed was one of the most comfortable I have slept in. The internet connection in the room was very good. The staff at the hotel are lovely, very helpful and friendly

    I loved everything about this hotel. I have stayed here before and will stay again for sure.

  • 10.0
    Exclusive

    The service was excellent and a very safe environment, everyone was helpful and close to the metro and public transport.

    I enjoyed everything.

  • 7.4
    Very good

    The location was very convenient to a variety of business and leisure destinations and the overall amenities were very good (breakfast and evening refreshments).

    The staff was somewhat slow to respond to problems with the room and did not fully explain or describe the various (included) amenities.

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Highlights
8
FabulousBased on  100 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Chile

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Los Cerrillos (ULC)7.5 mi
Arturo Merino Benitez (SCL)11.2 mi
Underground
Tobalaba Subway Station2300 ft
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
0Guests / room
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